FREQUENTLY ASKED QUESTIONS
1) What is the widest shade you can make for me?
Answer: In all shades, both interior and exterior, the widest shade is 96”,
2) What does the term ‘openness’ mean?
Answer: This refers to the amount of open space, or the size of the weave openings, which are actually tiny woven squares. In other words, a 5% openness material is 95% material, 5% open space. In the exterior shades, the 80% has a 20% openness, and the 90% has a 10% openness
3) How much privacy will the interior shades give me?
Answer: During the day, you will have 100% privacy, and still be able to see through the material from the inside. At night, however, vague forms or shadows can possibly be seen depending on the intensity of the lighting, so in some cases, the sunshade alone may not satisfy the requirement.
4) Do the shade brackets have to be installed at the top of the sill, or can the screws go into the sides?
Answer: The bracket is universal and designed with two separate sets of mounting holes, one for top hanging, and one for side hanging. They can also be mounted directly onto a flat wall surface.
5) Are some colors easier to see through than others?
Answer: For the most part, you can see quite well through all of the colors, though the darker the color, the easier it is for the eye to see beyond the fabric. This is due to the fact that the darker a color is, the more it absorbs light instead of reflecting any back into the room. However, the lighter the fabric, the better the ‘shading coefficient’, which is explained in the next question.
6) I have a lot of heat coming into this room. Will the shades help stop the heat?
Answer: Yes. Since this is a shading fabric, it will act much as if you had your windows tinted. Shading coefficients, or ratings of how much direct sun and heat are deflected, will vary between colors. The lower the shading coefficient rating, the more sun and heat deflected. For example; the color ‘white’ has a rating of .39 (61% rejection), while the color ‘bronze’ has a rating of .70 (30% rejection).
7) My furniture and carpeting are getting damaged by the sun. Will the shades protect them from this?
Answer: Yes. It is ultraviolet light that destroys and discolors anything from fabric to wood, to even wall paint. You will enjoy a better than 90% ultraviolet protection.
8. I need to cover a width of 144”, and I know I will have to have multiple shades. How much of a gap will there be between fabrics if I do this?
Answer: When two shades are butted together, you will have a space between fabrics of 1-5/8”, to allow room for the mounting hardware at the top. In most cases, the window mullion, or support bars are wide enough to compensate for the light gap. Just make sure you measure to the center of the mullion.
9) I have a sliding door. Should I do one big shade, or split it into two?
Answer: we suggest dividing into two. This allows you to keep one side down most of the time. When you are actively using the door, you need only raise the passage side shade.
10) Should I use the standard painted steel bottom bars, or select the upgraded extruded aluminum painted bottom bar?
Answer: It depends on two things. Some people simply prefer the look of one over the other. For most people, the standard steel bar is fine. However, if you are in an exceptionally humid climate, we recommend the aluminum, as it would not ever rust–especially if you are ordering exterior shades. Keep in mind that there is an upcharge for extruded aluminum of $1.50/linear foot.
EXTERIOR SHADE QUESTIONS:
1.) I am mounting these above a window, to the surface of the exterior wall that is made of stucco. What if there is no wood behind the stucco where the brackets are going?
Answer: It depends on the size of the shade you are installing. For shades up to six feet wide, butterfly anchors or mollies should be sufficient. Ideally, though, you may want to mount a 1” x 4” board to the house first, then mount the shade to the board.
2) Do the shades come with any kind of tie-down hardware in case they are subjected to wind?
Answer: Yes. There are two metal loops permanently screwed into the bottom bar. An eyehook and chain with ‘s’ hook is attached to the wall or post just below the shades. The ‘s’ hook(with attached chain) and bottom bar eyehook simply are put together when desired. You simply pull the lift chain until it is taught and the tie-downs keep the shade in place.